NCAA Refunds

3,209 Views | 17 Replies | Last: 3 yr ago by baylor1984
bear67retired
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I purchased tickets to the NCAA regionals in Dallas to cheer on our Lady Bears and...

I saw a notice that the tickets would be refunded to the originating card, but I have not received a refund?

Has anyone else received a refund?
BaylorGrad&Dad
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I had purchased tickets for Rounds 1 + 2 in Waco. I got my refund about 2 weeks ago. I saw the credit hit my credit card account.
baylor1984
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Have not received my refund for the Dallas regional yet.
roadrunner
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Same here, no refund for Dallas regional yet. I have received refunds for everything else. Sent email to SMU who said they aren't in control, but refunds should come in 30 business days from cancellation of games.
SMU grad, Baylor women’s basketball enthusiast
bowdedg
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I received my refund for the Final Four last week
Arkie4BU
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Has anyone received their Dallas refund yet? I haven't.
Baylorbeargirl5
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I haven't received my Dallas refund yet.
85bear
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I have not either. If it goes beyond the 30 days I am going to dispute the charge.
GarlandBear84
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Good idea. I think the email or website said they have 30 days to refund.
Arkie4BU
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Here is the reply I got from SMU:

Unfortunately, we don't have an updated timeline from the 30 business days noted in the March 12 email. If you do not see a refund posted to your account by April 24, please let us know.

We apologize for the inconvenience and appreciate your patience through this difficult time.

Thanks,
Sara
Ticket Operations
SMU Athletics
tickets@smu.edu
baylor1984
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Just got off the phone with SMU. SMU is waiting on the NCAA to refund the money and have been told by the NCAA that they should have the money credited by April 24th.
GarlandBear84
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Another reason to despise the NCAA.
baylor1984
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GarlandBear84 said:

Another reason to despise the NCAA.
Yeah the man I talked to apologized several times but said the money went to the NCAA and they are waiting on them to refund the money and have been told it should be done by April 24th. With all that being said it's the freaking NCAA so who really knows if it happens by then or not.
Arkie4BU
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Full refund on the credit card statement today. Hope everyone else gets their refund as well.
bear67retired
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Congratulations,

Just checked my account, NADA...

But thanks for the encouragement.
TxRainMkr
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Still waiting on Dallas refund
Baylorbeargirl5
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I received my refund finally.
GarlandBear84
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I got an email from the SMU ticket office saying the refund should hit within a week or so.
baylor1984
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Mine hit my CC yesterday.
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