sevenmilebeachbob said:
Does anyone have a recommendation for really fast internet service in Woodway? I've been here for a year now, and I've tried Spectrum first and then Astound -- had the fastest that each offered. Everything we're using is wi-fi and neither service is nearly as fast as we'd like. We don't have cable, as we went to streaming long ago. There are only 2 of us here, so we don't have 10 devices being used at once.
When you had Spectrum and Astound, what were your speeds like? Did you run speed tests?
Also, what kind of equipment are you using? Also, were you connecting at 2.4GHz or 5GHz?
5GHz is faster than 2.4GHz, but has shorter range.
Right now, I have three separate WiFi networks in my home. I pay for
600 Mbps speed from Astound. I have two 5GHz and one 2.4GHz. My house is also wired for CAT6 networking.
On my computers connected via CAT6 Ethernet cable, I get
631 Mbps download speed (better than the
600 that I'm paying for). On my iPhone (16 Pro) connected to my 5GHz WiFi I get
619 Mbps download speed. Using the same phone connected to my 2.4 GHz band, I'm getting 54 Mbps download speed.
On my 5GHz band, I've got channel width set to 80Mhz and on my 2.4GHz network, I've got channel width set to 40MHz. If I reduce channel width on my 2.4GHz to let's say 20MHz, then I'll get
29 Mbps and if I reduce the channel width on my 5GHz band to 40MHz, then I'll get about
260 Mbps.
I have feeling, but I could be wrong, maybe your equipment wasn't set up correctly (or optimized) or at least nothing was explained by the tech regarding speeds and various settings and your network.
Before you spend hundreds of dollars on equipment to switch to another provider like Starlink, you may want to reach out to someone that may be able to get you squared away with the proper settings.
I've been with Astound (formerly Grande) for years and never have been disappointed.
Sorry if I assumed you may not know a great deal about networking. You may already know everything that I've mentioned.