whiterock said:

---

cowboycwr said:

---

LIB,MR BEARS said:

---

TinFoilHatPreacherBear said:

---

FLBear5630 said:

---

TinFoilHatPreacherBear said:

---

cowboycwr said:

---

historian said:

---

Of course she is wrong and is clearly totally ignorant of basic economics. If minimum wage were $50 per hour, those jobs would disappear and those workers would be replaced by automation, robots, etc. It's already happening at fast food places with kiosks for ordering, and that's when minimum wage is $15. Another option is for businesses to close. That's happening on the Left coast where the fascist politicians have artificially raised the minimum wage.

Those workers are not worth $50 per hour and won't be paid it. The businesses cannot afford to pay such wages. If they cannot find a way around it to stay open they will close.

As for the workers who think the govt will get them a reuse, I have one question: Do you want a job at $10 per hour (or whatever they are paying for entry level jobs) or do you want no job at $20, $50, or whatever insane number a corrupt politician is peddling? Realistically, those are the choices.

---

Sorry true.

I would add that the replacement of jobs has been happening for years even in areas where minimum wage is not 15 dollars. Even in Waco/Texas.

For example, more stores keep adding self checkouts and reducing cashiers. More fast food places are going to kiosks instead of an employee taking orders. Movie theaters going to kiosks instead of the old ticket window outside or even the person working the concessions doing tickets.

Companies have found they can cut those spots and save money. Unfortunately it means jobs are lost and the consumer seems to rarely see the savings…. But the ceo and upper level execs get a huge bonus for saving the company X amount of money….

---

Interestingly, in many cases, if not most, self-checkouts didn't cut jobs exactly. They allowed existing staff to focus on other things, reducing future hiring needs.

---

And destroyed customer service

---

Yep, In many if not most cases.

---

It didn't start with self checkouts. This has been an ongoing attempt to reduce labor cost.

When I was 16 or 17 Skagg's came to Waco. I was working in the service department at HEB at the time. Skagg's was the first store in town that had the customer unload their purchases on the belt. We'll we all knew that was crappy service and customers wouldn't put up with it.

Since then we've all seen carry out service in grocery stores be eliminated for all but the infirm and the advancement of self-checkout.

When's the last time anyone had there gas pumped for them? How many times have you gone to a restaurant to build your own burger. These types of staff reduction processes have hit every profession except the oldest one.

---

So true.

It has been all about cutting costs.

Just recently my wife and I watched the movie The Founder about McDonald's.

That would be a prime example. It was all about how to speed up the drive in process that was popular at the time. Which led to the assembly line food prep process and food sitting under heat lamps.

It wasn't about improving customer service and experience. It was about getting more orders meaning more money.

Sometime in the 80s and 90s more businesses focused on this concept and customer service has slowly died as a result with it rapidly happening in the 2000s as just about every company now focuses on it.

---

"Focus obsessively on the customer."
-Jeff Bezos

Curbside was a service no brick & mortar retailer would ever WANT to offer. They want the customer IN the store. But as the internet matured, eCommerce retailers started increasingly stealing market share from brick & mortar to varying degrees all across the country. Many of the better B&M business models realized that it was better do retain customers (even via suboptimal format) than let them evaporate away, and started launching curbside services. Then Covid hit, and B&M models were at existential risk of losing catastrophic market share to eCommerce. The ones that could hugged the curbside cactus, many adding home delivery or next day shipping to their curbside programs. The process required substantial upgrades to website capability and a new service business category sprang into life = to offer platforms for smaller retailers to get into "e-tail." And here we are.

Covid didn't cause that process. It accelerated it. It forced retailers to realize that it was better to do business with your customer online than not at all. So it's not a happy story. Not having customers inside the store depresses average ticket sales. Makes it much more difficult to launch new products/brands. And there's not necessarily a lot of cost savings. Retailers had to make investments in software, dedicate resource to order fulfillment. So yes, jobs have been lost to self-checkout. But jobs have been created in packaging and delivery operations, loss-prevention departments, etc..... None of that transformed profitability for retailers.

---

OsoCoreyell said:

---

cowboycwr said:

---

LIB,MR BEARS said:

---

TinFoilHatPreacherBear said:

---

FLBear5630 said:

---

TinFoilHatPreacherBear said:

---

cowboycwr said:

---

historian said:

---

Of course she is wrong and is clearly totally ignorant of basic economics. If minimum wage were $50 per hour, those jobs would disappear and those workers would be replaced by automation, robots, etc. It's already happening at fast food places with kiosks for ordering, and that's when minimum wage is $15. Another option is for businesses to close. That's happening on the Left coast where the fascist politicians have artificially raised the minimum wage.

Those workers are not worth $50 per hour and won't be paid it. The businesses cannot afford to pay such wages. If they cannot find a way around it to stay open they will close.

As for the workers who think the govt will get them a reuse, I have one question: Do you want a job at $10 per hour (or whatever they are paying for entry level jobs) or do you want no job at $20, $50, or whatever insane number a corrupt politician is peddling? Realistically, those are the choices.

---

Sorry true.

I would add that the replacement of jobs has been happening for years even in areas where minimum wage is not 15 dollars. Even in Waco/Texas.

For example, more stores keep adding self checkouts and reducing cashiers. More fast food places are going to kiosks instead of an employee taking orders. Movie theaters going to kiosks instead of the old ticket window outside or even the person working the concessions doing tickets.

Companies have found they can cut those spots and save money. Unfortunately it means jobs are lost and the consumer seems to rarely see the savings…. But the ceo and upper level execs get a huge bonus for saving the company X amount of money….

---

Interestingly, in many cases, if not most, self-checkouts didn't cut jobs exactly. They allowed existing staff to focus on other things, reducing future hiring needs.

---

And destroyed customer service

---

Yep, In many if not most cases.

---

It didn't start with self checkouts. This has been an ongoing attempt to reduce labor cost.

When I was 16 or 17 Skagg's came to Waco. I was working in the service department at HEB at the time. Skagg's was the first store in town that had the customer unload their purchases on the belt. We'll we all knew that was crappy service and customers wouldn't put up with it.

Since then we've all seen carry out service in grocery stores be eliminated for all but the infirm and the advancement of self-checkout.

When's the last time anyone had there gas pumped for them? How many times have you gone to a restaurant to build your own burger. These types of staff reduction processes have hit every profession except the oldest one.

---

So true.

It has been all about cutting costs.

Just recently my wife and I watched the movie The Founder about McDonald's.

That would be a prime example. It was all about how to speed up the drive in process that was popular at the time. Which led to the assembly line food prep process and food sitting under heat lamps.

It wasn't about improving customer service and experience. It was about getting more orders meaning more money.

Sometime in the 80s and 90s more businesses focused on this concept and customer service has slowly died as a result with it rapidly happening in the 2000s as just about every company now focuses on it.

---

Well, consumers exert a market force - demand. If they don't want to buy from someone because the service sucks, they can opt out. However, if they can live with a lower level of service in exchange for a lower price, then they can make that choice. If someone in the market thinks that customers will value better service enough to pay a slightly higher price, you can bet someone will do that. Service level is just another good being sold along with the food/merchandise.

Yes, in the past service levels may generally have been higher. But on a time-adjusted basis, prices were also higher. People have generally opted for lower prices and lower service levels. The market speaks.

---

LIB,MR BEARS said:

---

whiterock said:

---

cowboycwr said:

---

LIB,MR BEARS said:

---

TinFoilHatPreacherBear said:

---

FLBear5630 said:

---

TinFoilHatPreacherBear said:

---

cowboycwr said:

---

historian said:

---

Of course she is wrong and is clearly totally ignorant of basic economics. If minimum wage were $50 per hour, those jobs would disappear and those workers would be replaced by automation, robots, etc. It's already happening at fast food places with kiosks for ordering, and that's when minimum wage is $15. Another option is for businesses to close. That's happening on the Left coast where the fascist politicians have artificially raised the minimum wage.

Those workers are not worth $50 per hour and won't be paid it. The businesses cannot afford to pay such wages. If they cannot find a way around it to stay open they will close.

As for the workers who think the govt will get them a reuse, I have one question: Do you want a job at $10 per hour (or whatever they are paying for entry level jobs) or do you want no job at $20, $50, or whatever insane number a corrupt politician is peddling? Realistically, those are the choices.

---

Sorry true.

I would add that the replacement of jobs has been happening for years even in areas where minimum wage is not 15 dollars. Even in Waco/Texas.

For example, more stores keep adding self checkouts and reducing cashiers. More fast food places are going to kiosks instead of an employee taking orders. Movie theaters going to kiosks instead of the old ticket window outside or even the person working the concessions doing tickets.

Companies have found they can cut those spots and save money. Unfortunately it means jobs are lost and the consumer seems to rarely see the savings…. But the ceo and upper level execs get a huge bonus for saving the company X amount of money….

---

Interestingly, in many cases, if not most, self-checkouts didn't cut jobs exactly. They allowed existing staff to focus on other things, reducing future hiring needs.

---

And destroyed customer service

---

Yep, In many if not most cases.

---

It didn't start with self checkouts. This has been an ongoing attempt to reduce labor cost.

When I was 16 or 17 Skagg's came to Waco. I was working in the service department at HEB at the time. Skagg's was the first store in town that had the customer unload their purchases on the belt. We'll we all knew that was crappy service and customers wouldn't put up with it.

Since then we've all seen carry out service in grocery stores be eliminated for all but the infirm and the advancement of self-checkout.

When's the last time anyone had there gas pumped for them? How many times have you gone to a restaurant to build your own burger. These types of staff reduction processes have hit every profession except the oldest one.

---

So true.

It has been all about cutting costs.

Just recently my wife and I watched the movie The Founder about McDonald's.

That would be a prime example. It was all about how to speed up the drive in process that was popular at the time. Which led to the assembly line food prep process and food sitting under heat lamps.

It wasn't about improving customer service and experience. It was about getting more orders meaning more money.

Sometime in the 80s and 90s more businesses focused on this concept and customer service has slowly died as a result with it rapidly happening in the 2000s as just about every company now focuses on it.

---

"Focus obsessively on the customer."
-Jeff Bezos

Curbside was a service no brick & mortar retailer would ever WANT to offer. They want the customer IN the store. But as the internet matured, eCommerce retailers started increasingly stealing market share from brick & mortar to varying degrees all across the country. Many of the better B&M business models realized that it was better do retain customers (even via suboptimal format) than let them evaporate away, and started launching curbside services. Then Covid hit, and B&M models were at existential risk of losing catastrophic market share to eCommerce. The ones that could hugged the curbside cactus, many adding home delivery or next day shipping to their curbside programs. The process required substantial upgrades to website capability and a new service business category sprang into life = to offer platforms for smaller retailers to get into "e-tail." And here we are.

Covid didn't cause that process. It accelerated it. It forced retailers to realize that it was better to do business with your customer online than not at all. So it's not a happy story. Not having customers inside the store depresses average ticket sales. Makes it much more difficult to launch new products/brands. And there's not necessarily a lot of cost savings. Retailers had to make investments in software, dedicate resource to order fulfillment. So yes, jobs have been lost to self-checkout. But jobs have been created in packaging and delivery operations, loss-prevention departments, etc..... None of that transformed profitability for retailers.

---

From my grocery days years ago I remember the most profitable square footage of the store was the checkout lane, candy, magazines, tobacco and convenient impulse items (pocket size hygiene, lighters etc). With curbside, I've no idea if that is still the case.

---

Harrison Bergeron said:

---

whiterock said:

---

cowboycwr said:

---

LIB,MR BEARS said:

---

TinFoilHatPreacherBear said:

---

FLBear5630 said:

---

TinFoilHatPreacherBear said:

---

cowboycwr said:

---

historian said:

---

Of course she is wrong and is clearly totally ignorant of basic economics. If minimum wage were $50 per hour, those jobs would disappear and those workers would be replaced by automation, robots, etc. It's already happening at fast food places with kiosks for ordering, and that's when minimum wage is $15. Another option is for businesses to close. That's happening on the Left coast where the fascist politicians have artificially raised the minimum wage.

Those workers are not worth $50 per hour and won't be paid it. The businesses cannot afford to pay such wages. If they cannot find a way around it to stay open they will close.

As for the workers who think the govt will get them a reuse, I have one question: Do you want a job at $10 per hour (or whatever they are paying for entry level jobs) or do you want no job at $20, $50, or whatever insane number a corrupt politician is peddling? Realistically, those are the choices.

---

Sorry true.

I would add that the replacement of jobs has been happening for years even in areas where minimum wage is not 15 dollars. Even in Waco/Texas.

For example, more stores keep adding self checkouts and reducing cashiers. More fast food places are going to kiosks instead of an employee taking orders. Movie theaters going to kiosks instead of the old ticket window outside or even the person working the concessions doing tickets.

Companies have found they can cut those spots and save money. Unfortunately it means jobs are lost and the consumer seems to rarely see the savings…. But the ceo and upper level execs get a huge bonus for saving the company X amount of money….

---

Interestingly, in many cases, if not most, self-checkouts didn't cut jobs exactly. They allowed existing staff to focus on other things, reducing future hiring needs.

---

And destroyed customer service

---

Yep, In many if not most cases.

---

It didn't start with self checkouts. This has been an ongoing attempt to reduce labor cost.

When I was 16 or 17 Skagg's came to Waco. I was working in the service department at HEB at the time. Skagg's was the first store in town that had the customer unload their purchases on the belt. We'll we all knew that was crappy service and customers wouldn't put up with it.

Since then we've all seen carry out service in grocery stores be eliminated for all but the infirm and the advancement of self-checkout.

When's the last time anyone had there gas pumped for them? How many times have you gone to a restaurant to build your own burger. These types of staff reduction processes have hit every profession except the oldest one.

---

So true.

It has been all about cutting costs.

Just recently my wife and I watched the movie The Founder about McDonald's.

That would be a prime example. It was all about how to speed up the drive in process that was popular at the time. Which led to the assembly line food prep process and food sitting under heat lamps.

It wasn't about improving customer service and experience. It was about getting more orders meaning more money.

Sometime in the 80s and 90s more businesses focused on this concept and customer service has slowly died as a result with it rapidly happening in the 2000s as just about every company now focuses on it.

---

"Focus obsessively on the customer."
-Jeff Bezos

Curbside was a service no brick & mortar retailer would ever WANT to offer. They want the customer IN the store. But as the internet matured, eCommerce retailers started increasingly stealing market share from brick & mortar to varying degrees all across the country. Many of the better B&M business models realized that it was better do retain customers (even via suboptimal format) than let them evaporate away, and started launching curbside services. Then Covid hit, and B&M models were at existential risk of losing catastrophic market share to eCommerce. The ones that could hugged the curbside cactus, many adding home delivery or next day shipping to their curbside programs. The process required substantial upgrades to website capability and a new service business category sprang into life = to offer platforms for smaller retailers to get into "e-tail." And here we are.

Covid didn't cause that process. It accelerated it. It forced retailers to realize that it was better to do business with your customer online than not at all. So it's not a happy story. Not having customers inside the store depresses average ticket sales. Makes it much more difficult to launch new products/brands. And there's not necessarily a lot of cost savings. Retailers had to make investments in software, dedicate resource to order fulfillment. So yes, jobs have been lost to self-checkout. But jobs have been created in packaging and delivery operations, loss-prevention departments, etc..... None of that transformed profitability for retailers.

---

I have always chuckled at the fact that grocery stores used to do home delivery 50 years ago.

---

LIB,MR BEARS said:

---

whiterock said:

---

cowboycwr said:

---

LIB,MR BEARS said:

---

TinFoilHatPreacherBear said:

---

FLBear5630 said:

---

TinFoilHatPreacherBear said:

---

cowboycwr said:

---

historian said:

---

Of course she is wrong and is clearly totally ignorant of basic economics. If minimum wage were $50 per hour, those jobs would disappear and those workers would be replaced by automation, robots, etc. It's already happening at fast food places with kiosks for ordering, and that's when minimum wage is $15. Another option is for businesses to close. That's happening on the Left coast where the fascist politicians have artificially raised the minimum wage.

Those workers are not worth $50 per hour and won't be paid it. The businesses cannot afford to pay such wages. If they cannot find a way around it to stay open they will close.

As for the workers who think the govt will get them a reuse, I have one question: Do you want a job at $10 per hour (or whatever they are paying for entry level jobs) or do you want no job at $20, $50, or whatever insane number a corrupt politician is peddling? Realistically, those are the choices.

---

Sorry true.

I would add that the replacement of jobs has been happening for years even in areas where minimum wage is not 15 dollars. Even in Waco/Texas.

For example, more stores keep adding self checkouts and reducing cashiers. More fast food places are going to kiosks instead of an employee taking orders. Movie theaters going to kiosks instead of the old ticket window outside or even the person working the concessions doing tickets.

Companies have found they can cut those spots and save money. Unfortunately it means jobs are lost and the consumer seems to rarely see the savings…. But the ceo and upper level execs get a huge bonus for saving the company X amount of money….

---

Interestingly, in many cases, if not most, self-checkouts didn't cut jobs exactly. They allowed existing staff to focus on other things, reducing future hiring needs.

---

And destroyed customer service

---

Yep, In many if not most cases.

---

It didn't start with self checkouts. This has been an ongoing attempt to reduce labor cost.

When I was 16 or 17 Skagg's came to Waco. I was working in the service department at HEB at the time. Skagg's was the first store in town that had the customer unload their purchases on the belt. We'll we all knew that was crappy service and customers wouldn't put up with it.

Since then we've all seen carry out service in grocery stores be eliminated for all but the infirm and the advancement of self-checkout.

When's the last time anyone had there gas pumped for them? How many times have you gone to a restaurant to build your own burger. These types of staff reduction processes have hit every profession except the oldest one.

---

So true.

It has been all about cutting costs.

Just recently my wife and I watched the movie The Founder about McDonald's.

That would be a prime example. It was all about how to speed up the drive in process that was popular at the time. Which led to the assembly line food prep process and food sitting under heat lamps.

It wasn't about improving customer service and experience. It was about getting more orders meaning more money.

Sometime in the 80s and 90s more businesses focused on this concept and customer service has slowly died as a result with it rapidly happening in the 2000s as just about every company now focuses on it.

---

"Focus obsessively on the customer."
-Jeff Bezos

Curbside was a service no brick & mortar retailer would ever WANT to offer. They want the customer IN the store. But as the internet matured, eCommerce retailers started increasingly stealing market share from brick & mortar to varying degrees all across the country. Many of the better B&M business models realized that it was better do retain customers (even via suboptimal format) than let them evaporate away, and started launching curbside services. Then Covid hit, and B&M models were at existential risk of losing catastrophic market share to eCommerce. The ones that could hugged the curbside cactus, many adding home delivery or next day shipping to their curbside programs. The process required substantial upgrades to website capability and a new service business category sprang into life = to offer platforms for smaller retailers to get into "e-tail." And here we are.

Covid didn't cause that process. It accelerated it. It forced retailers to realize that it was better to do business with your customer online than not at all. So it's not a happy story. Not having customers inside the store depresses average ticket sales. Makes it much more difficult to launch new products/brands. And there's not necessarily a lot of cost savings. Retailers had to make investments in software, dedicate resource to order fulfillment. So yes, jobs have been lost to self-checkout. But jobs have been created in packaging and delivery operations, loss-prevention departments, etc..... None of that transformed profitability for retailers.

---

From my grocery days years ago I remember the most profitable square footage of the store was the checkout lane, candy, magazines, tobacco and convenient impulse items (pocket size hygiene, lighters etc). With curbside, I've no idea if that is still the case.

---

OsoCoreyell said:

---

cowboycwr said:

---

LIB,MR BEARS said:

---

TinFoilHatPreacherBear said:

---

FLBear5630 said:

---

TinFoilHatPreacherBear said:

---

cowboycwr said:

---

historian said:

---

Of course she is wrong and is clearly totally ignorant of basic economics. If minimum wage were $50 per hour, those jobs would disappear and those workers would be replaced by automation, robots, etc. It's already happening at fast food places with kiosks for ordering, and that's when minimum wage is $15. Another option is for businesses to close. That's happening on the Left coast where the fascist politicians have artificially raised the minimum wage.

Those workers are not worth $50 per hour and won't be paid it. The businesses cannot afford to pay such wages. If they cannot find a way around it to stay open they will close.

As for the workers who think the govt will get them a reuse, I have one question: Do you want a job at $10 per hour (or whatever they are paying for entry level jobs) or do you want no job at $20, $50, or whatever insane number a corrupt politician is peddling? Realistically, those are the choices.

---

Sorry true.

I would add that the replacement of jobs has been happening for years even in areas where minimum wage is not 15 dollars. Even in Waco/Texas.

For example, more stores keep adding self checkouts and reducing cashiers. More fast food places are going to kiosks instead of an employee taking orders. Movie theaters going to kiosks instead of the old ticket window outside or even the person working the concessions doing tickets.

Companies have found they can cut those spots and save money. Unfortunately it means jobs are lost and the consumer seems to rarely see the savings…. But the ceo and upper level execs get a huge bonus for saving the company X amount of money….

---

Interestingly, in many cases, if not most, self-checkouts didn't cut jobs exactly. They allowed existing staff to focus on other things, reducing future hiring needs.

---

And destroyed customer service

---

Yep, In many if not most cases.

---

It didn't start with self checkouts. This has been an ongoing attempt to reduce labor cost.

When I was 16 or 17 Skagg's came to Waco. I was working in the service department at HEB at the time. Skagg's was the first store in town that had the customer unload their purchases on the belt. We'll we all knew that was crappy service and customers wouldn't put up with it.

Since then we've all seen carry out service in grocery stores be eliminated for all but the infirm and the advancement of self-checkout.

When's the last time anyone had there gas pumped for them? How many times have you gone to a restaurant to build your own burger. These types of staff reduction processes have hit every profession except the oldest one.

---

So true.

It has been all about cutting costs.

Just recently my wife and I watched the movie The Founder about McDonald's.

That would be a prime example. It was all about how to speed up the drive in process that was popular at the time. Which led to the assembly line food prep process and food sitting under heat lamps.

It wasn't about improving customer service and experience. It was about getting more orders meaning more money.

Sometime in the 80s and 90s more businesses focused on this concept and customer service has slowly died as a result with it rapidly happening in the 2000s as just about every company now focuses on it.

---

Well, consumers exert a market force - demand. If they don't want to buy from someone because the service sucks, they can opt out. However, if they can live with a lower level of service in exchange for a lower price, then they can make that choice. If someone in the market thinks that customers will value better service enough to pay a slightly higher price, you can bet someone will do that. Service level is just another good being sold along with the food/merchandise.

Yes, in the past service levels may generally have been higher. But on a time-adjusted basis, prices were also higher. People have generally opted for lower prices and lower service levels. The market speaks.

---

historian said:

---

OsoCoreyell said:

---

cowboycwr said:

---

LIB,MR BEARS said:

---

TinFoilHatPreacherBear said:

---

FLBear5630 said:

---

TinFoilHatPreacherBear said:

---

cowboycwr said:

---

historian said:

---

Of course she is wrong and is clearly totally ignorant of basic economics. If minimum wage were $50 per hour, those jobs would disappear and those workers would be replaced by automation, robots, etc. It's already happening at fast food places with kiosks for ordering, and that's when minimum wage is $15. Another option is for businesses to close. That's happening on the Left coast where the fascist politicians have artificially raised the minimum wage.

Those workers are not worth $50 per hour and won't be paid it. The businesses cannot afford to pay such wages. If they cannot find a way around it to stay open they will close.

As for the workers who think the govt will get them a reuse, I have one question: Do you want a job at $10 per hour (or whatever they are paying for entry level jobs) or do you want no job at $20, $50, or whatever insane number a corrupt politician is peddling? Realistically, those are the choices.

---

Sorry true.

I would add that the replacement of jobs has been happening for years even in areas where minimum wage is not 15 dollars. Even in Waco/Texas.

For example, more stores keep adding self checkouts and reducing cashiers. More fast food places are going to kiosks instead of an employee taking orders. Movie theaters going to kiosks instead of the old ticket window outside or even the person working the concessions doing tickets.

Companies have found they can cut those spots and save money. Unfortunately it means jobs are lost and the consumer seems to rarely see the savings…. But the ceo and upper level execs get a huge bonus for saving the company X amount of money….

---

Interestingly, in many cases, if not most, self-checkouts didn't cut jobs exactly. They allowed existing staff to focus on other things, reducing future hiring needs.

---

And destroyed customer service

---

Yep, In many if not most cases.

---

It didn't start with self checkouts. This has been an ongoing attempt to reduce labor cost.

When I was 16 or 17 Skagg's came to Waco. I was working in the service department at HEB at the time. Skagg's was the first store in town that had the customer unload their purchases on the belt. We'll we all knew that was crappy service and customers wouldn't put up with it.

Since then we've all seen carry out service in grocery stores be eliminated for all but the infirm and the advancement of self-checkout.

When's the last time anyone had there gas pumped for them? How many times have you gone to a restaurant to build your own burger. These types of staff reduction processes have hit every profession except the oldest one.

---

So true.

It has been all about cutting costs.

Just recently my wife and I watched the movie The Founder about McDonald's.

That would be a prime example. It was all about how to speed up the drive in process that was popular at the time. Which led to the assembly line food prep process and food sitting under heat lamps.

It wasn't about improving customer service and experience. It was about getting more orders meaning more money.

Sometime in the 80s and 90s more businesses focused on this concept and customer service has slowly died as a result with it rapidly happening in the 2000s as just about every company now focuses on it.

---

Well, consumers exert a market force - demand. If they don't want to buy from someone because the service sucks, they can opt out. However, if they can live with a lower level of service in exchange for a lower price, then they can make that choice. If someone in the market thinks that customers will value better service enough to pay a slightly higher price, you can bet someone will do that. Service level is just another good being sold along with the food/merchandise.

Yes, in the past service levels may generally have been higher. But on a time-adjusted basis, prices were also higher. People have generally opted for lower prices and lower service levels. The market speaks.

---

That's a great illustration of Adam Smith's invisible hand. It's how free markets operate.

---

TinFoilHatPreacherBear said:

---

historian said:

---

OsoCoreyell said:

---

cowboycwr said:

---

LIB,MR BEARS said:

---

TinFoilHatPreacherBear said:

---

FLBear5630 said:

---

TinFoilHatPreacherBear said:

---

cowboycwr said:

---

historian said:

---

Of course she is wrong and is clearly totally ignorant of basic economics. If minimum wage were $50 per hour, those jobs would disappear and those workers would be replaced by automation, robots, etc. It's already happening at fast food places with kiosks for ordering, and that's when minimum wage is $15. Another option is for businesses to close. That's happening on the Left coast where the fascist politicians have artificially raised the minimum wage.

Those workers are not worth $50 per hour and won't be paid it. The businesses cannot afford to pay such wages. If they cannot find a way around it to stay open they will close.

As for the workers who think the govt will get them a reuse, I have one question: Do you want a job at $10 per hour (or whatever they are paying for entry level jobs) or do you want no job at $20, $50, or whatever insane number a corrupt politician is peddling? Realistically, those are the choices.

---

Sorry true.

I would add that the replacement of jobs has been happening for years even in areas where minimum wage is not 15 dollars. Even in Waco/Texas.

For example, more stores keep adding self checkouts and reducing cashiers. More fast food places are going to kiosks instead of an employee taking orders. Movie theaters going to kiosks instead of the old ticket window outside or even the person working the concessions doing tickets.

Companies have found they can cut those spots and save money. Unfortunately it means jobs are lost and the consumer seems to rarely see the savings…. But the ceo and upper level execs get a huge bonus for saving the company X amount of money….

---

Interestingly, in many cases, if not most, self-checkouts didn't cut jobs exactly. They allowed existing staff to focus on other things, reducing future hiring needs.

---

And destroyed customer service

---

Yep, In many if not most cases.

---

It didn't start with self checkouts. This has been an ongoing attempt to reduce labor cost.

When I was 16 or 17 Skagg's came to Waco. I was working in the service department at HEB at the time. Skagg's was the first store in town that had the customer unload their purchases on the belt. We'll we all knew that was crappy service and customers wouldn't put up with it.

Since then we've all seen carry out service in grocery stores be eliminated for all but the infirm and the advancement of self-checkout.

When's the last time anyone had there gas pumped for them? How many times have you gone to a restaurant to build your own burger. These types of staff reduction processes have hit every profession except the oldest one.

---

So true.

It has been all about cutting costs.

Just recently my wife and I watched the movie The Founder about McDonald's.

That would be a prime example. It was all about how to speed up the drive in process that was popular at the time. Which led to the assembly line food prep process and food sitting under heat lamps.

It wasn't about improving customer service and experience. It was about getting more orders meaning more money.

Sometime in the 80s and 90s more businesses focused on this concept and customer service has slowly died as a result with it rapidly happening in the 2000s as just about every company now focuses on it.

---

Well, consumers exert a market force - demand. If they don't want to buy from someone because the service sucks, they can opt out. However, if they can live with a lower level of service in exchange for a lower price, then they can make that choice. If someone in the market thinks that customers will value better service enough to pay a slightly higher price, you can bet someone will do that. Service level is just another good being sold along with the food/merchandise.

Yes, in the past service levels may generally have been higher. But on a time-adjusted basis, prices were also higher. People have generally opted for lower prices and lower service levels. The market speaks.

---

That's a great illustration of Adam Smith's invisible hand. It's how free markets operate.

---

Wow, as peoples' income gets lower, they opt for the lower prices. Service becomes more important the greater the income.

---

OsoCoreyell said:

---

TinFoilHatPreacherBear said:

---

historian said:

---

OsoCoreyell said:

---

cowboycwr said:

---

LIB,MR BEARS said:

---

TinFoilHatPreacherBear said:

---

FLBear5630 said:

---

TinFoilHatPreacherBear said:

---

cowboycwr said:

---

historian said:

---

Of course she is wrong and is clearly totally ignorant of basic economics. If minimum wage were $50 per hour, those jobs would disappear and those workers would be replaced by automation, robots, etc. It's already happening at fast food places with kiosks for ordering, and that's when minimum wage is $15. Another option is for businesses to close. That's happening on the Left coast where the fascist politicians have artificially raised the minimum wage.

Those workers are not worth $50 per hour and won't be paid it. The businesses cannot afford to pay such wages. If they cannot find a way around it to stay open they will close.

As for the workers who think the govt will get them a reuse, I have one question: Do you want a job at $10 per hour (or whatever they are paying for entry level jobs) or do you want no job at $20, $50, or whatever insane number a corrupt politician is peddling? Realistically, those are the choices.

---

Sorry true.

I would add that the replacement of jobs has been happening for years even in areas where minimum wage is not 15 dollars. Even in Waco/Texas.

For example, more stores keep adding self checkouts and reducing cashiers. More fast food places are going to kiosks instead of an employee taking orders. Movie theaters going to kiosks instead of the old ticket window outside or even the person working the concessions doing tickets.

Companies have found they can cut those spots and save money. Unfortunately it means jobs are lost and the consumer seems to rarely see the savings…. But the ceo and upper level execs get a huge bonus for saving the company X amount of money….

---

Interestingly, in many cases, if not most, self-checkouts didn't cut jobs exactly. They allowed existing staff to focus on other things, reducing future hiring needs.

---

And destroyed customer service

---

Yep, In many if not most cases.

---

It didn't start with self checkouts. This has been an ongoing attempt to reduce labor cost.

When I was 16 or 17 Skagg's came to Waco. I was working in the service department at HEB at the time. Skagg's was the first store in town that had the customer unload their purchases on the belt. We'll we all knew that was crappy service and customers wouldn't put up with it.

Since then we've all seen carry out service in grocery stores be eliminated for all but the infirm and the advancement of self-checkout.

When's the last time anyone had there gas pumped for them? How many times have you gone to a restaurant to build your own burger. These types of staff reduction processes have hit every profession except the oldest one.

---

So true.

It has been all about cutting costs.

Just recently my wife and I watched the movie The Founder about McDonald's.

That would be a prime example. It was all about how to speed up the drive in process that was popular at the time. Which led to the assembly line food prep process and food sitting under heat lamps.

It wasn't about improving customer service and experience. It was about getting more orders meaning more money.

Sometime in the 80s and 90s more businesses focused on this concept and customer service has slowly died as a result with it rapidly happening in the 2000s as just about every company now focuses on it.

---

Well, consumers exert a market force - demand. If they don't want to buy from someone because the service sucks, they can opt out. However, if they can live with a lower level of service in exchange for a lower price, then they can make that choice. If someone in the market thinks that customers will value better service enough to pay a slightly higher price, you can bet someone will do that. Service level is just another good being sold along with the food/merchandise.

Yes, in the past service levels may generally have been higher. But on a time-adjusted basis, prices were also higher. People have generally opted for lower prices and lower service levels. The market speaks.

---

That's a great illustration of Adam Smith's invisible hand. It's how free markets operate.

---

Wow, as peoples' income gets lower, they opt for the lower prices. Service becomes more important the greater the income.

---

That's called marginal utility - i.e. the idea that a dollar is worth more for a poor person that it is for a rich person.

---

Assassin said:

---

OsoCoreyell said:

---

TinFoilHatPreacherBear said:

---

historian said:

---

OsoCoreyell said:

---

cowboycwr said:

---

LIB,MR BEARS said:

---

TinFoilHatPreacherBear said:

---

FLBear5630 said:

---

TinFoilHatPreacherBear said:

---

cowboycwr said:

---

historian said:

---

Of course she is wrong and is clearly totally ignorant of basic economics. If minimum wage were $50 per hour, those jobs would disappear and those workers would be replaced by automation, robots, etc. It's already happening at fast food places with kiosks for ordering, and that's when minimum wage is $15. Another option is for businesses to close. That's happening on the Left coast where the fascist politicians have artificially raised the minimum wage.

Those workers are not worth $50 per hour and won't be paid it. The businesses cannot afford to pay such wages. If they cannot find a way around it to stay open they will close.

As for the workers who think the govt will get them a reuse, I have one question: Do you want a job at $10 per hour (or whatever they are paying for entry level jobs) or do you want no job at $20, $50, or whatever insane number a corrupt politician is peddling? Realistically, those are the choices.

---

Sorry true.

I would add that the replacement of jobs has been happening for years even in areas where minimum wage is not 15 dollars. Even in Waco/Texas.

For example, more stores keep adding self checkouts and reducing cashiers. More fast food places are going to kiosks instead of an employee taking orders. Movie theaters going to kiosks instead of the old ticket window outside or even the person working the concessions doing tickets.

Companies have found they can cut those spots and save money. Unfortunately it means jobs are lost and the consumer seems to rarely see the savings…. But the ceo and upper level execs get a huge bonus for saving the company X amount of money….

---

Interestingly, in many cases, if not most, self-checkouts didn't cut jobs exactly. They allowed existing staff to focus on other things, reducing future hiring needs.

---

And destroyed customer service

---

Yep, In many if not most cases.

---

It didn't start with self checkouts. This has been an ongoing attempt to reduce labor cost.

When I was 16 or 17 Skagg's came to Waco. I was working in the service department at HEB at the time. Skagg's was the first store in town that had the customer unload their purchases on the belt. We'll we all knew that was crappy service and customers wouldn't put up with it.

Since then we've all seen carry out service in grocery stores be eliminated for all but the infirm and the advancement of self-checkout.

When's the last time anyone had there gas pumped for them? How many times have you gone to a restaurant to build your own burger. These types of staff reduction processes have hit every profession except the oldest one.

---

So true.

It has been all about cutting costs.

Just recently my wife and I watched the movie The Founder about McDonald's.

That would be a prime example. It was all about how to speed up the drive in process that was popular at the time. Which led to the assembly line food prep process and food sitting under heat lamps.

It wasn't about improving customer service and experience. It was about getting more orders meaning more money.

Sometime in the 80s and 90s more businesses focused on this concept and customer service has slowly died as a result with it rapidly happening in the 2000s as just about every company now focuses on it.

---

Well, consumers exert a market force - demand. If they don't want to buy from someone because the service sucks, they can opt out. However, if they can live with a lower level of service in exchange for a lower price, then they can make that choice. If someone in the market thinks that customers will value better service enough to pay a slightly higher price, you can bet someone will do that. Service level is just another good being sold along with the food/merchandise.

Yes, in the past service levels may generally have been higher. But on a time-adjusted basis, prices were also higher. People have generally opted for lower prices and lower service levels. The market speaks.

---

That's a great illustration of Adam Smith's invisible hand. It's how free markets operate.

---

Wow, as peoples' income gets lower, they opt for the lower prices. Service becomes more important the greater the income.

---

That's called marginal utility - i.e. the idea that a dollar is worth more for a poor person that it is for a rich person.

---

Living pay check to pay check makes you pay more attention to the dollar, that's for sure. Super rich with tons of disposable income aren't USUALLY so detailed across the board.

---

OsoCoreyell said:

---

TinFoilHatPreacherBear said:

---

historian said:

---

OsoCoreyell said:

---

cowboycwr said:

---

LIB,MR BEARS said:

---

TinFoilHatPreacherBear said:

---

FLBear5630 said:

---

TinFoilHatPreacherBear said:

---

cowboycwr said:

---

historian said:

---

Of course she is wrong and is clearly totally ignorant of basic economics. If minimum wage were $50 per hour, those jobs would disappear and those workers would be replaced by automation, robots, etc. It's already happening at fast food places with kiosks for ordering, and that's when minimum wage is $15. Another option is for businesses to close. That's happening on the Left coast where the fascist politicians have artificially raised the minimum wage.

Those workers are not worth $50 per hour and won't be paid it. The businesses cannot afford to pay such wages. If they cannot find a way around it to stay open they will close.

As for the workers who think the govt will get them a reuse, I have one question: Do you want a job at $10 per hour (or whatever they are paying for entry level jobs) or do you want no job at $20, $50, or whatever insane number a corrupt politician is peddling? Realistically, those are the choices.

---

Sorry true.

I would add that the replacement of jobs has been happening for years even in areas where minimum wage is not 15 dollars. Even in Waco/Texas.

For example, more stores keep adding self checkouts and reducing cashiers. More fast food places are going to kiosks instead of an employee taking orders. Movie theaters going to kiosks instead of the old ticket window outside or even the person working the concessions doing tickets.

Companies have found they can cut those spots and save money. Unfortunately it means jobs are lost and the consumer seems to rarely see the savings…. But the ceo and upper level execs get a huge bonus for saving the company X amount of money….

---

Interestingly, in many cases, if not most, self-checkouts didn't cut jobs exactly. They allowed existing staff to focus on other things, reducing future hiring needs.

---

And destroyed customer service

---

Yep, In many if not most cases.

---

It didn't start with self checkouts. This has been an ongoing attempt to reduce labor cost.

When I was 16 or 17 Skagg's came to Waco. I was working in the service department at HEB at the time. Skagg's was the first store in town that had the customer unload their purchases on the belt. We'll we all knew that was crappy service and customers wouldn't put up with it.

Since then we've all seen carry out service in grocery stores be eliminated for all but the infirm and the advancement of self-checkout.

When's the last time anyone had there gas pumped for them? How many times have you gone to a restaurant to build your own burger. These types of staff reduction processes have hit every profession except the oldest one.

---

So true.

It has been all about cutting costs.

Just recently my wife and I watched the movie The Founder about McDonald's.

That would be a prime example. It was all about how to speed up the drive in process that was popular at the time. Which led to the assembly line food prep process and food sitting under heat lamps.

It wasn't about improving customer service and experience. It was about getting more orders meaning more money.

Sometime in the 80s and 90s more businesses focused on this concept and customer service has slowly died as a result with it rapidly happening in the 2000s as just about every company now focuses on it.

---

Well, consumers exert a market force - demand. If they don't want to buy from someone because the service sucks, they can opt out. However, if they can live with a lower level of service in exchange for a lower price, then they can make that choice. If someone in the market thinks that customers will value better service enough to pay a slightly higher price, you can bet someone will do that. Service level is just another good being sold along with the food/merchandise.

Yes, in the past service levels may generally have been higher. But on a time-adjusted basis, prices were also higher. People have generally opted for lower prices and lower service levels. The market speaks.

---

That's a great illustration of Adam Smith's invisible hand. It's how free markets operate.

---

Wow, as peoples' income gets lower, they opt for the lower prices. Service becomes more important the greater the income.

---

That's called marginal utility - i.e. the idea that a dollar is worth more for a poor person that it is for a rich person.

---

nein51 said:

---

Assassin said:

---

OsoCoreyell said:

---

TinFoilHatPreacherBear said:

---

historian said:

---

OsoCoreyell said:

---

cowboycwr said:

---

LIB,MR BEARS said:

---

TinFoilHatPreacherBear said:

---

FLBear5630 said:

---

TinFoilHatPreacherBear said:

---

cowboycwr said:

---

historian said:

---

Of course she is wrong and is clearly totally ignorant of basic economics. If minimum wage were $50 per hour, those jobs would disappear and those workers would be replaced by automation, robots, etc. It's already happening at fast food places with kiosks for ordering, and that's when minimum wage is $15. Another option is for businesses to close. That's happening on the Left coast where the fascist politicians have artificially raised the minimum wage.

Those workers are not worth $50 per hour and won't be paid it. The businesses cannot afford to pay such wages. If they cannot find a way around it to stay open they will close.

As for the workers who think the govt will get them a reuse, I have one question: Do you want a job at $10 per hour (or whatever they are paying for entry level jobs) or do you want no job at $20, $50, or whatever insane number a corrupt politician is peddling? Realistically, those are the choices.

---

Sorry true.

I would add that the replacement of jobs has been happening for years even in areas where minimum wage is not 15 dollars. Even in Waco/Texas.

For example, more stores keep adding self checkouts and reducing cashiers. More fast food places are going to kiosks instead of an employee taking orders. Movie theaters going to kiosks instead of the old ticket window outside or even the person working the concessions doing tickets.

Companies have found they can cut those spots and save money. Unfortunately it means jobs are lost and the consumer seems to rarely see the savings…. But the ceo and upper level execs get a huge bonus for saving the company X amount of money….

---

Interestingly, in many cases, if not most, self-checkouts didn't cut jobs exactly. They allowed existing staff to focus on other things, reducing future hiring needs.

---

And destroyed customer service

---

Yep, In many if not most cases.

---

It didn't start with self checkouts. This has been an ongoing attempt to reduce labor cost.

When I was 16 or 17 Skagg's came to Waco. I was working in the service department at HEB at the time. Skagg's was the first store in town that had the customer unload their purchases on the belt. We'll we all knew that was crappy service and customers wouldn't put up with it.

Since then we've all seen carry out service in grocery stores be eliminated for all but the infirm and the advancement of self-checkout.

When's the last time anyone had there gas pumped for them? How many times have you gone to a restaurant to build your own burger. These types of staff reduction processes have hit every profession except the oldest one.

---

So true.

It has been all about cutting costs.

Just recently my wife and I watched the movie The Founder about McDonald's.

That would be a prime example. It was all about how to speed up the drive in process that was popular at the time. Which led to the assembly line food prep process and food sitting under heat lamps.

It wasn't about improving customer service and experience. It was about getting more orders meaning more money.

Sometime in the 80s and 90s more businesses focused on this concept and customer service has slowly died as a result with it rapidly happening in the 2000s as just about every company now focuses on it.

---

Well, consumers exert a market force - demand. If they don't want to buy from someone because the service sucks, they can opt out. However, if they can live with a lower level of service in exchange for a lower price, then they can make that choice. If someone in the market thinks that customers will value better service enough to pay a slightly higher price, you can bet someone will do that. Service level is just another good being sold along with the food/merchandise.

Yes, in the past service levels may generally have been higher. But on a time-adjusted basis, prices were also higher. People have generally opted for lower prices and lower service levels. The market speaks.

---

That's a great illustration of Adam Smith's invisible hand. It's how free markets operate.

---

Wow, as peoples' income gets lower, they opt for the lower prices. Service becomes more important the greater the income.

---

That's called marginal utility - i.e. the idea that a dollar is worth more for a poor person that it is for a rich person.

---

Living pay check to pay check makes you pay more attention to the dollar, that's for sure. Super rich with tons of disposable income aren't USUALLY so detailed across the board.

---

Most super wealthy people got that way by making smart decisions. You might be surprised how cheap wealthy people are. #1 car amongst millionaires is a Camry

---

nein51 said:

---

Assassin said:

---

OsoCoreyell said:

---

TinFoilHatPreacherBear said:

---

historian said:

---

OsoCoreyell said:

---

cowboycwr said:

---

LIB,MR BEARS said:

---

TinFoilHatPreacherBear said:

---

FLBear5630 said:

---

TinFoilHatPreacherBear said:

---

cowboycwr said:

---

historian said:

---

Of course she is wrong and is clearly totally ignorant of basic economics. If minimum wage were $50 per hour, those jobs would disappear and those workers would be replaced by automation, robots, etc. It's already happening at fast food places with kiosks for ordering, and that's when minimum wage is $15. Another option is for businesses to close. That's happening on the Left coast where the fascist politicians have artificially raised the minimum wage.

Those workers are not worth $50 per hour and won't be paid it. The businesses cannot afford to pay such wages. If they cannot find a way around it to stay open they will close.

As for the workers who think the govt will get them a reuse, I have one question: Do you want a job at $10 per hour (or whatever they are paying for entry level jobs) or do you want no job at $20, $50, or whatever insane number a corrupt politician is peddling? Realistically, those are the choices.

---

Sorry true.

I would add that the replacement of jobs has been happening for years even in areas where minimum wage is not 15 dollars. Even in Waco/Texas.

For example, more stores keep adding self checkouts and reducing cashiers. More fast food places are going to kiosks instead of an employee taking orders. Movie theaters going to kiosks instead of the old ticket window outside or even the person working the concessions doing tickets.

Companies have found they can cut those spots and save money. Unfortunately it means jobs are lost and the consumer seems to rarely see the savings…. But the ceo and upper level execs get a huge bonus for saving the company X amount of money….

---

Interestingly, in many cases, if not most, self-checkouts didn't cut jobs exactly. They allowed existing staff to focus on other things, reducing future hiring needs.

---

And destroyed customer service

---

Yep, In many if not most cases.

---

It didn't start with self checkouts. This has been an ongoing attempt to reduce labor cost.

When I was 16 or 17 Skagg's came to Waco. I was working in the service department at HEB at the time. Skagg's was the first store in town that had the customer unload their purchases on the belt. We'll we all knew that was crappy service and customers wouldn't put up with it.

Since then we've all seen carry out service in grocery stores be eliminated for all but the infirm and the advancement of self-checkout.

When's the last time anyone had there gas pumped for them? How many times have you gone to a restaurant to build your own burger. These types of staff reduction processes have hit every profession except the oldest one.

---

So true.

It has been all about cutting costs.

Just recently my wife and I watched the movie The Founder about McDonald's.

That would be a prime example. It was all about how to speed up the drive in process that was popular at the time. Which led to the assembly line food prep process and food sitting under heat lamps.

It wasn't about improving customer service and experience. It was about getting more orders meaning more money.

Sometime in the 80s and 90s more businesses focused on this concept and customer service has slowly died as a result with it rapidly happening in the 2000s as just about every company now focuses on it.

---

Well, consumers exert a market force - demand. If they don't want to buy from someone because the service sucks, they can opt out. However, if they can live with a lower level of service in exchange for a lower price, then they can make that choice. If someone in the market thinks that customers will value better service enough to pay a slightly higher price, you can bet someone will do that. Service level is just another good being sold along with the food/merchandise.

Yes, in the past service levels may generally have been higher. But on a time-adjusted basis, prices were also higher. People have generally opted for lower prices and lower service levels. The market speaks.

---

That's a great illustration of Adam Smith's invisible hand. It's how free markets operate.

---

Wow, as peoples' income gets lower, they opt for the lower prices. Service becomes more important the greater the income.

---

That's called marginal utility - i.e. the idea that a dollar is worth more for a poor person that it is for a rich person.

---

Living pay check to pay check makes you pay more attention to the dollar, that's for sure. Super rich with tons of disposable income aren't USUALLY so detailed across the board.

---

Most super wealthy people got that way by making smart decisions. You might be surprised how cheap wealthy people are. #1 car amongst millionaires is a Camry

---

OsoCoreyell said:

---

TinFoilHatPreacherBear said:

---

historian said:

---

OsoCoreyell said:

---

cowboycwr said:

---

LIB,MR BEARS said:

---

TinFoilHatPreacherBear said:

---

FLBear5630 said:

---

TinFoilHatPreacherBear said:

---

cowboycwr said:

---

historian said:

---

Of course she is wrong and is clearly totally ignorant of basic economics. If minimum wage were $50 per hour, those jobs would disappear and those workers would be replaced by automation, robots, etc. It's already happening at fast food places with kiosks for ordering, and that's when minimum wage is $15. Another option is for businesses to close. That's happening on the Left coast where the fascist politicians have artificially raised the minimum wage.

Those workers are not worth $50 per hour and won't be paid it. The businesses cannot afford to pay such wages. If they cannot find a way around it to stay open they will close.

As for the workers who think the govt will get them a reuse, I have one question: Do you want a job at $10 per hour (or whatever they are paying for entry level jobs) or do you want no job at $20, $50, or whatever insane number a corrupt politician is peddling? Realistically, those are the choices.

---

Sorry true.

I would add that the replacement of jobs has been happening for years even in areas where minimum wage is not 15 dollars. Even in Waco/Texas.

For example, more stores keep adding self checkouts and reducing cashiers. More fast food places are going to kiosks instead of an employee taking orders. Movie theaters going to kiosks instead of the old ticket window outside or even the person working the concessions doing tickets.

Companies have found they can cut those spots and save money. Unfortunately it means jobs are lost and the consumer seems to rarely see the savings…. But the ceo and upper level execs get a huge bonus for saving the company X amount of money….

---

Interestingly, in many cases, if not most, self-checkouts didn't cut jobs exactly. They allowed existing staff to focus on other things, reducing future hiring needs.

---

And destroyed customer service

---

Yep, In many if not most cases.

---

It didn't start with self checkouts. This has been an ongoing attempt to reduce labor cost.

When I was 16 or 17 Skagg's came to Waco. I was working in the service department at HEB at the time. Skagg's was the first store in town that had the customer unload their purchases on the belt. We'll we all knew that was crappy service and customers wouldn't put up with it.

Since then we've all seen carry out service in grocery stores be eliminated for all but the infirm and the advancement of self-checkout.

When's the last time anyone had there gas pumped for them? How many times have you gone to a restaurant to build your own burger. These types of staff reduction processes have hit every profession except the oldest one.

---

So true.

It has been all about cutting costs.

Just recently my wife and I watched the movie The Founder about McDonald's.

That would be a prime example. It was all about how to speed up the drive in process that was popular at the time. Which led to the assembly line food prep process and food sitting under heat lamps.

It wasn't about improving customer service and experience. It was about getting more orders meaning more money.

Sometime in the 80s and 90s more businesses focused on this concept and customer service has slowly died as a result with it rapidly happening in the 2000s as just about every company now focuses on it.

---

Well, consumers exert a market force - demand. If they don't want to buy from someone because the service sucks, they can opt out. However, if they can live with a lower level of service in exchange for a lower price, then they can make that choice. If someone in the market thinks that customers will value better service enough to pay a slightly higher price, you can bet someone will do that. Service level is just another good being sold along with the food/merchandise.

Yes, in the past service levels may generally have been higher. But on a time-adjusted basis, prices were also higher. People have generally opted for lower prices and lower service levels. The market speaks.

---

That's a great illustration of Adam Smith's invisible hand. It's how free markets operate.

---

Wow, as peoples' income gets lower, they opt for the lower prices. Service becomes more important the greater the income.

---

That's called marginal utility - i.e. the idea that a dollar is worth more for a poor person that it is for a rich person.

---

historian said:

---

My point is that it's about supply and demand. Sometimes people will be willing to pay more for extras. For most of my life, an American could take advantage of that without being rich. It depends on the situation. Today, that's more difficult.

---

TinFoilHatPreacherBear said:

---

historian said:

---

My point is that it's about supply and demand. Sometimes people will be willing to pay more for extras. For most of my life, an American could take advantage of that without being rich. It depends on the situation. Today, that's more difficult.

---

yep, good points.

---

cowboycwr said:

---

I don't think he was saying wealthy people are careless with their money or throw it away. I think what he was implying was they are more willing to spend it on the "extras" and the service.

They will pay for memberships to country clubs, boats plus docking, multiple cars, houses, etc. They are more likely to pay for elite spas, haircuts, etc. where you get top level service like drinks, food, etc.

But people living paycheck to paycheck pass up those things. They go for the $15 barbershop haircut, don't play golf, don't go to spas, etc.

---

Liberal man says he’s going to “beat up” ANYONE he sees wearing a MAGA hat.

Does this worry you…?? pic.twitter.com/8tprRxDd0w

— American AF 🇺🇸 (@iAnonPatriot) May 21, 2025

This is St. Louis CEMA Commissioner.

As a tornado with 152mph winds arrived, Sarah (they/them) and her staff was not available to activate the tornado siren.

5 kiIIed, 38 injured. pic.twitter.com/qTXYR5JDR6

— End Wokeness (@EndWokeness) May 22, 2025

Assassin said:

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This is St. Louis CEMA Commissioner.

As a tornado with 152mph winds arrived, Sarah (they/them) and her staff was not available to activate the tornado siren.

5 kiIIed, 38 injured. pic.twitter.com/qTXYR5JDR6

— End Wokeness (@EndWokeness) May 22, 2025

---

whitetrash said:

---

Assassin said:

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This is St. Louis CEMA Commissioner.

As a tornado with 152mph winds arrived, Sarah (they/them) and her staff was not available to activate the tornado siren.

5 kiIIed, 38 injured. pic.twitter.com/qTXYR5JDR6

— End Wokeness (@EndWokeness) May 22, 2025

---

According to her reply, the tornado should have either struck during business hours or registered in advance as a special event in order for the office to be fully staffed.

---

Zaxby’s employees are ON STRIKE..

They’re DEMANDING for Zaxby’s to ‘end gun vioIence’ and pay ALL employees at least $25/hr

👀 pic.twitter.com/Z86hCdxp9W

— American AF 🇺🇸 (@iAnonPatriot) May 22, 2025

Assassin said:

---

I dont get it, Starbucks a few days ago, now Zaxby's?

Zaxby’s employees are ON STRIKE..

They’re DEMANDING for Zaxby’s to ‘end gun vioIence’ and pay ALL employees at least $25/hr

👀 pic.twitter.com/Z86hCdxp9W

— American AF 🇺🇸 (@iAnonPatriot) May 22, 2025

---

Jack Bauer said:

---

Assassin said:

---

I dont get it, Starbucks a few days ago, now Zaxby's?

Zaxby’s employees are ON STRIKE..

They’re DEMANDING for Zaxby’s to ‘end gun vioIence’ and pay ALL employees at least $25/hr

👀 pic.twitter.com/Z86hCdxp9W

— American AF 🇺🇸 (@iAnonPatriot) May 22, 2025

---

you want ZAXBYs to end gun violence?!!

It's not a good idea to make demands when you can be replaced by 16 year olds.

---

Jack Bauer said:

---

Assassin said:

---

I dont get it, Starbucks a few days ago, now Zaxby's?

Zaxby’s employees are ON STRIKE..

They’re DEMANDING for Zaxby’s to ‘end gun vioIence’ and pay ALL employees at least $25/hr

👀 pic.twitter.com/Z86hCdxp9W

— American AF 🇺🇸 (@iAnonPatriot) May 22, 2025

---

you want ZAXBYs to end gun violence?!!

It's not a good idea to make demands when you can be replaced by 16 year olds.

---

whitetrash said:

---

Jack Bauer said:

---

Assassin said:

---

I dont get it, Starbucks a few days ago, now Zaxby's?

Zaxby’s employees are ON STRIKE..

They’re DEMANDING for Zaxby’s to ‘end gun vioIence’ and pay ALL employees at least $25/hr

👀 pic.twitter.com/Z86hCdxp9W

— American AF 🇺🇸 (@iAnonPatriot) May 22, 2025

---

you want ZAXBYs to end gun violence?!!

It's not a good idea to make demands when you can be replaced by 16 year olds.

---

Or kiosks.

---

Assassin said:

---

Jack Bauer said:

---

Assassin said:

---

I dont get it, Starbucks a few days ago, now Zaxby's?

Zaxby’s employees are ON STRIKE..

They’re DEMANDING for Zaxby’s to ‘end gun vioIence’ and pay ALL employees at least $25/hr

👀 pic.twitter.com/Z86hCdxp9W

— American AF 🇺🇸 (@iAnonPatriot) May 22, 2025

---

you want ZAXBYs to end gun violence?!!

It's not a good idea to make demands when you can be replaced by 16 year olds.

---

These are definatly not brain surgeons

---

nein51 said:

---

Assassin said:

---

Jack Bauer said:

---

Assassin said:

---

I dont get it, Starbucks a few days ago, now Zaxby's?

Zaxby’s employees are ON STRIKE..

They’re DEMANDING for Zaxby’s to ‘end gun vioIence’ and pay ALL employees at least $25/hr

👀 pic.twitter.com/Z86hCdxp9W

— American AF 🇺🇸 (@iAnonPatriot) May 22, 2025

---

you want ZAXBYs to end gun violence?!!

It's not a good idea to make demands when you can be replaced by 16 year olds.

---

These are definatly not brain surgeons

---

The irony of this post lol

Sorry, man, I couldn't go without pointing it out.

---

Assassin said:

---

I dont get it, Starbucks a few days ago, now Zaxby's?

Zaxby’s employees are ON STRIKE..

They’re DEMANDING for Zaxby’s to ‘end gun vioIence’ and pay ALL employees at least $25/hr

👀 pic.twitter.com/Z86hCdxp9W

— American AF 🇺🇸 (@iAnonPatriot) May 22, 2025

---

Assassin said:

---

Jack Bauer said:

---

Assassin said:

---

I dont get it, Starbucks a few days ago, now Zaxby's?

Zaxby’s employees are ON STRIKE..

They’re DEMANDING for Zaxby’s to ‘end gun vioIence’ and pay ALL employees at least $25/hr

👀 pic.twitter.com/Z86hCdxp9W

— American AF 🇺🇸 (@iAnonPatriot) May 22, 2025

---

you want ZAXBYs to end gun violence?!!

It's not a good idea to make demands when you can be replaced by 16 year olds.

---

These are definatly not brain surgeons

---

historian said:

---

Assassin said:

---

Jack Bauer said:

---

Assassin said:

---

I dont get it, Starbucks a few days ago, now Zaxby's?

Zaxby’s employees are ON STRIKE..

They’re DEMANDING for Zaxby’s to ‘end gun vioIence’ and pay ALL employees at least $25/hr

👀 pic.twitter.com/Z86hCdxp9W

— American AF 🇺🇸 (@iAnonPatriot) May 22, 2025

---

you want ZAXBYs to end gun violence?!!

It's not a good idea to make demands when you can be replaced by 16 year olds.

---

These are definatly not brain surgeons

---

It's possible they don't know what a brain is!

---

historian said:

---

Assassin said:

---

Jack Bauer said:

---

Assassin said:

---

I dont get it, Starbucks a few days ago, now Zaxby's?

Zaxby’s employees are ON STRIKE..

They’re DEMANDING for Zaxby’s to ‘end gun vioIence’ and pay ALL employees at least $25/hr

👀 pic.twitter.com/Z86hCdxp9W

— American AF 🇺🇸 (@iAnonPatriot) May 22, 2025

---

you want ZAXBYs to end gun violence?!!

It's not a good idea to make demands when you can be replaced by 16 year olds.

---

These are definatly not brain surgeons

---

It's possible they don't know what a brain is!

---