4th and Inches said:
Who cares how long you have to wait, its a service based industry. Dont like the service, go somewhere else.. its not that great to begin with..
I can basically make a 4-7.00 cup of coffee from starbucks at stripes for 2.00
Absolutely this.
I haven't worked in the restaurant business since 2005, but I did everything from dishwasher to general manager for over a decade before leaving. Let the clients set the standards for what is and is not acceptable. Meet them, and you will stay in business and be profitable. Don't and you will either correct the issue(s) or eventually, go out of business. There's a reason Chili's is thriving while other casual dining restaurants are dying (and I haven't eaten at a Chili's in 10 years). They continually meet the expectations/needs of their market.
I'm not a coffee drinker, but even if I was, I would not use Starbucks for the cost issue alone. And the price of coffee is about to explode if a report I read last week is right.