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Baylor Football

Baylor Athletics Announces Ticketing Plan for 2020 Football Season

August 12, 2020
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WACO, Texas – Baylor University Vice President and Director of Athletics, Mack B. Rhoades, IV announced today the athletic department’s adjusted ticketing structure for the 2020 home football season. The plan centers on a dynamic single-game ticket model for non-premium seat holders with multiple options for those who have purchased season tickets, including the deferral of season tickets to the 2021 season. Rhoades also introduced the Re-United Relief Initiative, which encourages philanthropic support to help minimize the financial challenges Baylor Athletics will continue to face in light of the COVID-19 pandemic.

“Now, more than ever, we ask for your philanthropic support through the Baylor Bear Foundation,” Rhoades said. “The athletic department is expecting an approximate 20% revenue decline this year, which impacts our ability to serve more than 500 current Baylor student-athletes. We invite the Baylor Family – as they are able – to join us as we continue to carry out our vision of Preparing Champions for Life. In addition, we remain intensely focused on the safety and well-being of the Baylor community, including our student-athletes, coaches, staff, student body and loyal fans. In coordination with our event management team, health and wellness experts, University leadership, and the Big 12 Conference, NCAA, and government officials, we will continue to follow protocol and guidelines to safely play sports this fall.”

Baylor Athletics will begin the season with 25% capacity per game at McLane Stadium. As the season progresses, should an increase in capacity be permitted, we will expand single game ticket opportunities for our fans. 

Due to a large reduction in ticket inventory, Baylor Athletics will defer season tickets to the 2021 campaign. McLane Stadium has been re-manifested to support social distancing, and priority single-game tickets will be sold to season ticket holders, first. Bear Foundation priority ranking will determine order for ticket selection and a maximum ticket amount of six (6) tickets per account, per game, will be implemented in the general stadium bowl.

Premium area ticket holders, including those in Suites and Loge seating, will retain season ticket status and will not be subject to priority single-game ticket selection.  Capacity in premium seating areas will reflect social distancing recommendations, as set forth by health and safety officials.

For the 2020 season, all ticket and parking delivery will transition into mobile-only passes.

All 2020 game tickets will be delivered as mobile-only tickets. Attendees may upload tickets into their Apple or Android wallet, and will include the option of transferring tickets directly from the app. An extensive how-to guide and informational website is available at www.baylorbears.com/mobiletickets.

All season parking passes for the general seating bowl (excluding Suite and Loge) have been eliminated. Parking will be distributed via mobile-only passes on a single-game basis. Bear Foundation priority will be used to allocate parking location and passes will be limited to one (1) pass per five (5) tickets, per game.

Baylor Athletics continues to evaluate the holistic game-day experience to ensure the safest environment for each attendee. Safety requirements include required face coverings, self-health assessments, and more. FAQs surrounding the 2020 football season can be found here.

For immediate ticket and/or parking questions, please contact the Baylor Bear Foundation at 254-710-2582 or Bear_Foundation@baylor.edu. Please note, the Bear Foundation is currently serving its members remotely by utilizing a call forwarding assistance program. If your call is not immediately answered, please leave a detailed message and a dedicated staff member will return your call as quickly as possible.

Details about how McLane Stadium capacity and schedule adjustments will affect other University activities, such as the Baylor Line and student ticketing, will be outlined in the coming weeks. Plans for a virtual-only Baylor Family Weekend remain unchanged. Homecoming activities will be modified to honor this historic tradition with the most robust experience possible, while being mindful of the safety and health of the Baylor Family and of our community. More details regarding Homecoming will be announced in the weeks ahead.

Tags: Football, Baylor, 2020
Discussion from...

Baylor Athletics Announces Ticketing Plan for 2020 Football Season

14,571 Views | 28 Replies | Last: 4 yr ago by Zazu
whitetrash
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That release contradicts itself. First paragraph says season ticket holders have the option to defer to next year, then 4th paragraph says all nonpriority season ticket holders (who I presume are non-suite, non-club, non-loge) will be deferred to next year with the option to buy single game tickets based on priority.

BearlyPlayed
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it all seems fair. I know they're doing the best they can in a tricky situation and so I have empathy for them.
PartyBear
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It seems like the latter statement in paragraph 4 would be the real one unless by option they mean defer or refund. They cant give everyone the option to use their ticket. What about the BFF portion of the season ticket price?
BellCountyBear
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What about the students?
whitetrash
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PartyBear said:

It seems like the latter statement in paragraph 4 would be the real one unless by option they mean defer or refund. They cant give everyone the option to use their ticket. What about the BFF portion of the season ticket price?
BFF is nonrefundable. And nondeductible.

Here's the link to FAQs. Says there are 18,000 nonpremium season tickets sold and approximately 6-7,000 tickets to be available, after students and premium holders.

https://baylorbears.com/sports/2020/8/3/football-update-and-ticket-resolutions.aspx?id=7528
PartyBear
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BellCountyBear said:

What about the students?
The email I just got indicated that all season tickets will be deferred to 21. No options for refunds etc. That was my interpretation. I'm fine with that. I still think the BFF part of the deal needs to roll over. Especially the way they were hounding people in May like it was 2014. No mention of that.

Good question on the students. If the capacity is limited to 12K people as it is in our case, it better be just students in there so they have a normal college life since they all have to be back. Unfortunately and I would go so far to say tragically it doesnt sound like they are thinking that way. The students should come first.
PartyBear
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whitetrash said:

PartyBear said:

It seems like the latter statement in paragraph 4 would be the real one unless by option they mean defer or refund. They cant give everyone the option to use their ticket. What about the BFF portion of the season ticket price?
BFF is nonrefundable. And nondeductible.

Here's the link to FAQs. Says there are 18,000 nonpremium season tickets sold and approximately 6-7,000 tickets to be available, after students and premium holders.

https://baylorbears.com/sports/2020/8/3/football-update-and-ticket-resolutions.aspx?id=7528
So in otherwords you have to pay twice to keep your seat location that were rolled over from the previous season for which you already paid. Not exactly cool as I said based on how they were hounding people in May during an historic economic down turn.
SIC EM 94
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Fing China!
lakersfan34
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Refund requests have to be submitted by August 21st according to FAQ section.
PartyBear
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A refund request sounds like you are out next year. If not then I dont see why you cant call and say I want my BFF donation refunded but I tell you what dont send me a check back I want to donate it toward 21 right now over the phone.
whitetrash
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lakersfan34 said:

Refund requests have to be submitted by August 21st according to FAQ section.
Ticket selection (based on reseating for distancing) doesn't begin until August 24. So you have to opt in to see what's available.
lakersfan34
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Seems like you can request a refund and still participate in single-game ticket purchases. Given the limited number, most will likely be out of luck except for the first TBD game anyway,
241Bear
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PartyBear said:

A refund request sounds like you are out next year. If not then I dont see why you cant call and say I want my BFF donation refunded but I tell you what dont send me a check back I want to donate it toward 21 right now over the phone.
From the FAQs:

Will I lose my season tickets for future seasons if I request a refund?

No. We value the loyalty and support of our season ticket holders and understand how challenging this year has been. All 2020 season ticket holders who request a refund will still have their same seats available for renewal in 2021.
PartyBear
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I was talking about BBF. If you can get a refund on those and it has no impact on anything for the customer, why not let the customer roll that over to 21?
whitetrash
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Also from the FAQs:

TAILGATING

Will I still be able to utilize my tailgate spot, purchased through Tailgate Guys?

Decisions regarding 2020 tailgating will be finalized in the coming days.
241Bear
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PartyBear said:

I was talking about BBF. If you can get a refund on those and it has no impact on anything for the customer, why not let the customer roll that over to 21?
Ah. As whitetrash said and from FAQs:

Is my Bear Foundation gift refundable since there are no longer season tickets?

All gifts to the Bear Foundation are non-refundable, as they are utilized to support annual student-athlete scholarship expenses.
Shakesbear
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Does my parking fee defer to next year too???
Retreat Hell! We just got here! The 2/5
BaylorRocks
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241Bear said:

PartyBear said:

I was talking about BBF. If you can get a refund on those and it has no impact on anything for the customer, why not let the customer roll that over to 21?
Ah. As whitetrash said and from FAQs:

Is my Bear Foundation gift refundable since there are no longer season tickets?

All gifts to the Bear Foundation are non-refundable, as they are utilized to support annual student-athlete scholarship expenses.
Foundation "gift" amounts are tied to and required for buying certain seats. Its not a donation, its a PSL. This is bull****, paying foundation $$ twice, and both the foundation amount and ticket price should be rolled forward.
PartyBear
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zunooreo said:

241Bear said:

PartyBear said:

I was talking about BBF. If you can get a refund on those and it has no impact on anything for the customer, why not let the customer roll that over to 21?
Ah. As whitetrash said and from FAQs:

Is my Bear Foundation gift refundable since there are no longer season tickets?

All gifts to the Bear Foundation are non-refundable, as they are utilized to support annual student-athlete scholarship expenses.
Foundation "gift" amounts are tied to and required for buying certain seats. Its not a donation, its a PSL. This is bull****, paying foundation $$ twice, and both the foundation amount and ticket price should be rolled forward.
I agree this is my point. Especially the way the were hounding people in May for it in a collapsed economy like it was 2014.
Claylor
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If we're on monthly payment plans to finish out our donations for the year, are we legally obligated to keep the payments going if we want a refund for tickets?
Zazu
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That donation is absolutely not a free and clear donation to the Foundation...the donation had a quid pro quo called TICKETS! Baylor is incredibly short-sighted and apparently not willing to protect its brand. Nor do they seem to understand that keeping a donor happy and their butt in a seat is a lot easier than having to find a new butt to put in a seat after you've pissed them off.
BaylorRocks
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Zazu said:

That donation is absolutely not a free and clear donation to the Foundation...the donation had a quid pro quo called TICKETS! Baylor is incredibly short-sighted and apparently not willing to protect its brand. Nor do they seem to understand that keeping a donor happy and their butt in a seat is a lot easier than having to find a new butt to put in a seat after you've pissed them off.
Appreciate the effort to set up a new account to post this; must want to remain a distanced as possible from your opinion. Why?

Though, in follow-up to your post, the foundation organization (whom is the actually legal entity associated with this business transaction and is legally disconnected from the school, for reason) might want to anticipate class action interest.........so heads up BBF.
Zazu
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Set up a new account to post this because I've never posted on this site before - nothing more to it than that. And yes I do believe that Baylor should anticipate a class action suit. Every football program is going to lose money this year; that's just the way it is but to spite yourself by not offering to roll that donor money into 2021 is shortsighted IMO. OR even if BU stated upfront, your options are to roll BBF and Ticket fees to 2021 (assuming you are not comfortable to attend games) or IF you want a full refund we WILL NOT protect your 2021 status (Like Oklahoma State did) is at least intellectually honest albeit just as stupid in not protecting its brand.
BaylorRocks
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Foundation staff directory w/ email addresses:
[url=http://bearfoundation.baylorbears.com/staff-directory.html][/url]http://bearfoundation.baylorbears.com/staff-directory.html

List of foundation board members w/ email addresses:
[url=http://bearfoundation.baylorbears.com/board-members.html][/url]http://bearfoundation.baylorbears.com/board-members.html
StatMan
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It will be interesting to see Baylor football season ticket holders socially distanced on 3 levels, and wearing face masks during home football games this season.
Zazu
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Yes, interesting backgrounds of the BBF...1 Realtor, 1 who started out in Real Estate and morphed into Specialty Finance/Equity Finance, 1 in Aircraft Repair, 1 who has a basis in Baptist ministries/history/Seminary Professor and a Baylor Professor. Not the typical 40 BU attorneys who poured over every nuance of language to see how they could manage to keep that Donor Fee (which was a forced fee for the rights to buy a season ticket).

My bone to pick with this group is how arrogant they are to assume during a pandemic when many are suffering, can't go to games because they're in a vulnerable class or lost their own jobs et al, that they can redefine a PSL into a "Donation without strings". Apparently they think that the vast number of Baylor season ticket holders are stupid or will blindly just go along with this decision because BBF said to do so - and maybe they will, I don't know. But when BBF starts its drive in late Fall for people to shell out more money for 2021; I expect there will be a reluctance by many to renew. All those folks who aren't making the 25% cut may be sitting at home liking that 65-80" TV football experience, where their beer is cold and their personal bathroom is always clean. Very shortsighted of this group to not think of the long game; especially if some student athlete in Tennessee (example only) goes down with a COVID-related death and this one incident shuts down football for every conference when its barely started.

BaylorRocks
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Zazu said:

Yes, interesting backgrounds of the BBF...1 Realtor, 1 who started out in Real Estate and morphed into Specialty Finance/Equity Finance, 1 in Aircraft Repair, 1 who has a basis in Baptist ministries/history/Seminary Professor and a Baylor Professor. Not the typical 40 BU attorneys who poured over every nuance of language to see how they could manage to keep that Donor Fee (which was a forced fee for the rights to buy a season ticket).

My bone to pick with this group is how arrogant they are to assume during a pandemic when many are suffering, can't go to games because they're in a vulnerable class or lost their own jobs et al, that they can redefine a PSL into a "Donation without strings". Apparently they think that the vast number of Baylor season ticket holders are stupid or will blindly just go along with this decision because BBF said to do so - and maybe they will, I don't know. But when BBF starts its drive in late Fall for people to shell out more money for 2021; I expect there will be a reluctance by many to renew. All those folks who aren't making the 25% cut may be sitting at home liking that 65-80" TV football experience, where their beer is cold and their personal bathroom is always clean. Very shortsighted of this group to not think of the long game; especially if some student athlete in Tennessee (example only) goes down with a COVID-related death and this one incident shuts down football for every conference when its barely started.


Just a quick FYI - the "1 in Aircraft Repair" is actually much much more than just in repair. Much higher on the org chart. And he's a frequent poster here in Sic'Em365 so expect to hear from him. You will recognize him by his subtle slants toward rah-rah-support the BBF.

Sic'em
Zazu
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My post was not intended to denigrate anyone's position but rather to state, perhaps clumsily, that the BBF Board isn't comprised of a group of attorneys who are pouring over language and making that effort to retain the Donor Fee. These are all people who are in "services" and should be thinking of their constituency who may or may not be financially able or willing to continue to support Baylor Athletics as a result of this action.

I've beat the horse enough and the "Aero-industry" Board member is welcome to contact me. My point remains that re-defining the financial contribution from a PSL to a Donation is not proper, IMO and can create harm to the BBF through either legal conflict or by denigrating the Brand/losing future contributions. I hope the BBF changes its mind.
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