nein51 said:
TechDawgMc said:
One thing that really doesn't change much is the basic principle that you get what you pay for. I've watched stores in the post covid world. Ones like CFA, PTerrys, In-n-Out who pay pretty well and treat their employees decently, have no trouble getting good employees and the stores are almost always well run. The ones who are still trying to pay minimum wage and who treat employees like dirt struggle to keep the store open other than drive through.
Nine times out of ten (maybe more), if a store gives lousy service, the fault is with management/ownership.
The Pizza Hut near near my house pays $15/hr to the staff and $25/hr to the drivers and they suck so hard they now contract with doordash to deliver. It's not a pay issue.
The average hourly wage at CFA is right at $16. More than 50% of their employees make 25-40k. Those kids you see there make an average of $10.50/hr.
Let's not make this CFA paying people $20/hr while BK is paying $8. It's just not reality.
I bet if you look at the demographics of a CFA location and a Popeyes location you'll damned sure find a difference.
I live hood adjacent. I'll happily take you to the Popeyes 4 blocks from my house then we can venture to the one 9 miles down the road and we can play "spot the differences". I agree it's almost often about management and ownership…and the expectations of the customer.
FTR the night crew of the BK near my house kills it. Never lets me down.
Enforcing standards takes money. This whole thing about Popeyes being "hood" and that you can't expect good service from workers in the hood (hey, you're the one who brought this up) sounds like it's from a Dave Chapelle sketch or something. I've been to a couple fast food places in the hood that were on point
It's really about what they pay their management. I have a relative that was a manager at Chick-fil-A for a few years and was paid very well by fast food standards, and in turn, he was expected to hold his store to strict standards set by corporate. And at Chick-fil-A, if an owner is not following said standards, they can get their store taken from them. I have seen it happen. I'll admit I don't know for sure, but I highly, highly doubt a Popeyes franchise has ever been taken from one of its owners for not following standards. I suspect you would literally have to be using it as a front to cook meth or something. some fast food places pay more than other fast food places. When the job is to take orders and assemble a sandwich, that's pretty universal, so where do you think an employee is going to flock to? Assembling a sandwich here is the same thing as assembling a sandwich there, you may just get paid a couple dollars an hour more to do it. The Popeyes and Chick-fil-A in my town are about two minutes from each other. The Popeyes literally can't keep its doors open, and it's drive-through only. The canes right across the street is open and gets people through the drive-through very quickly. Popeyes has like two employees inside, canes has like 15. That's the real difference, but I guarantee you that canes is paying more. Also, again, I reiterate that many of these fast food places absolutely love being "short staffed." Does anyone really think that the powers that be at Popeyes care that people are waiting a long time for their food? They obviously don't, because it's a near universal issue with Popeyes, whether the store located in the hood or a white part of town, and no matter what skin color their employees or clientele are. It's a Management issue which is itself an ownership issue